Once we receive your order, you will be emailed confirmation of receipt of your order.
How long will my new glasses take to arrive?
As a customised product, delivery usually takes place within 4-5 working days in the UK. Our aim is to complete and dispatch your order within 1-2 working days of receipt. Worldwide delivery takes slightly longer and may be subject to customs inspection.
How will they be delivered?
All UK deliveries are made using Royal Mail Tracked or Signed For. Worldwide deliveries are generally made with the primary postal service of the destination country on a tracked service.
How much will it cost?
Worldwide delivery on all purchases over £15.00 is FREE.
Purchases under £15.00 have a £2.95 delivery charge.
We want you to be completely satisfied with your Nuspex shopping experience and with your new Glasses. WE OFFER A NO QUIBBLE 100% QUALITY 30 DAY MONEY BACK GUARANTEE.
Goods must be returned in original condition, complete with all the original packaging to:
4 Ye Corner
Watford, WD19 4BS
Please advise whether you require replacement of the item or a refund and the reason for the return:
Please note you will be responsible for the costs of returning goods to us. We recommend that you send the item recorded delivery, or that you request a certificate of posting from the Post Office.